Customer retention and brand loyalty has never been as important as it is today.
In a world where choices are down every high street and accessible on any mobile phone, it’s becoming increasingly difficult to make sure that you stand out from the competition and stay relevant to your customer once they have collected their vehicle.
Automotive Aftersales... whether it’s a tyre, exhaust, service, MOT or expert support following a road traffic accident, your customers are looking for additional assistance and help and their need is now!
Spectra Drive can help direct your customers back to you or your approved repair centre following an accident. You could benefit from parts sales, repairing their damaged vehicle or knowing their vehicle is a total loss could result in a new car sales opportunity.
We have a number of customer centric marketing tools which can help to increase aftersales revenue, retention and repeat business.
Get in touch today to find out how we can help and add value to your customer relationship.